General FAQs

We are continuing to add new content, including courses and supplemental resources, to ClassicalU on a regular basis. Stay up-to-date on the latest announcements and additions by subscribing to our e-newsletter, or visit the ClassicalU Road Map to see what’s coming.

We welcome suggestions from our community! The ClassicalU team periodically sends out surveys to request feedback and to hear what courses, electives, or individual lectures you would like to see. You can also share feedback with us here.

Yes! ClassicalU now features a free 14-day trial, which gives you the ability to take courses, connect with users in Groups, and have access to resource documents. Sign up for your free 14-day trial today!

Not quite ready to begin your free trial? You can still preview a lesson from every course, learn from our various presenters via our Lecture Hall, and enjoy access to our many Groups, through which you can take part in discussions with fellow teachers and educators about various aspects of classical education.

The Ambrose Curriculum Guide documents are read-only files on ClassicalU.com with a paid subscription. Downloadable and customizable versions of the files are available for purchase from Classical Academic Press. For more information, to preview samples, or to purchase the entire guide (262 total documents for grades K–12), please visit the Ambrose Curriculum Guide product page.

Credits & Certification

Yes! ClassicalU has partnered with the Templeton Honors College at Eastern University to offer graduate credits for several ClassicalU courses. As a ClassicalU subscriber, you are welcome to apply to take any of the designated graduate courses for standalone credit. Once you select a graduate course to take, you will be prompted to complete a brief online registration in order to take the course as a non-degree-earning student and receive transferable graduate credit from Templeton Honors College at Eastern University.
To learn more about the graduate courses and the Master of Arts in Classical Teaching degree program at Templeton Honors College, please visit the Templeton Courses page. To read more about earning graduate credits on ClassicalU, see our blog post.

 

We have partnered with the Association of Christian Schools International (ACSI) so that every course on ClassicalU will result in a CEU (continuing education unit) credit issued by the ACSI. After you complete a course (including the quizzes and end-of-course test), you will receive a certificate containing the ACSI authorization for a CEU credit. We encourage you to submit the certificates to your school or organization as evidence of ongoing study in classical education, pedagogy, and leadership.

You can download and print your certificates by following these easy steps:

  • Go to your Manager profile by clicking on your account name (found at the top right corner of the screen).
  • Click on “Profile.”
  • Click on “Courses” and then select “Certificates.”

When you complete any individual course (including the quizzes and end-of-course test) on ClassicalU, you will receive a certificate of authorization for a CEU credit. (See the “Do I receive continuing education certification for ClassicalU courses?” question above for more information.) 

If you complete for a given level all of the core/required courses, plus at least 1 elective course, you will receive a level certification. Currently, we offer certification for Level 1 and Level 2, and plan to offer certification for Level 3 and Level L (Leadership) by January 2022.



Yes! As a subscriber, you will be able to track your progress through each course. Once we add the certification for Level 3 and Level L (Leadership), you will automatically receive credit for any corresponding courses you have already completed. Some additional course requirements may be added later to count toward receiving full credit (i.e., submitting a written response), but everything you have already completed will count toward certification in the future.

Subscriptions

Usually this happens because you are not logged in or you do not have a paid subscription. Please follow the below steps to check your account access.

  1. Visit ClassicalU.com and check to be sure that you are logged in. When you are logged in, your name and photo (or avatar) will display in the top right corner of the screen. If you are not logged in, you will instead see the words “Sign in.” Click on these words and follow the prompts to enter your e-mail address and password.

  2. If you are logged in and still unable to view the paid content, please go to your “Purchases” page (via the drop-down menu beside your profile picture or avatar) and ensure that you have an active subscription.

If you are still experiencing difficulty accessing ClassicalU content, please contact us.

Monthly and annual subscriptions renew automatically until they are cancelled manually by the subscriber. All annual subscribers will be notified twice regarding the upcoming automatic renewal: at 30 days and at 10 days prior to the renewal charge being processed. You can request a refund of an automatically renewed annual subscription for up to 30 days after the renewal.
 

We hope that you will love ClassicalU and benefit from the wealth of rich content! However, should you need to cancel your subscription, a Cohort Owner can do so easily at any time and without any cancellation fees. (For more information on Cohort Owners, see the Cohorts section.)
Monthly and annual subscriptions can be cancelled by following a few simple steps:

  • Go to your profile drop-down menu by clicking on your account name (found at the top right corner of the screen).
  • Click on “Purchases.”
  • Click on “My Subscription” and then select “Cancel.”

Once a subscription is cancelled, you will still have access to the paid content until the current billing cycle is complete. At the end of the billing cycle, your card will not be charged for the next month and your access to the paid content will expire.
If you cancel your subscription and then decide to resubscribe before the next recurring payment date, your billing cycle and access to the paid content will not be interrupted.

ClassicalU comes with a 100% satisfaction guarantee! We are so sure that you will love ClassicalU, we will refund your money should you not be satisfied within 90 days of purchase of a monthly or annual subscription.

We accept POs from schools for annual subscriptions to ClassicalU. You may submit purchase orders to [email protected] or fax them to 717-730-0721.


On your PO, please designate one employee (and his or her e-mail address) at your school who will be the Manager of the subscriptions. The Manager will have the ability to add and remove Members under your paid subscription, enabling your school to always see a roster of current users and ensuring faster processing of activations.

We provide additional ClassicalU discounts to members of our partner organizations, including the Association of Classical Christian Schools (ACCS), the Society for Classical Learning (SCL), and Scholé Groups. Information regarding discounted subscriptions is provided by each organization to their members. If you are a member of one of these organizations, please contact them directly to see if any discount is currently available to you. Partner organization discounts may not be combined with other promotions or coupon codes.

Cohorts

A Cohort is a group of learners who are all registered under the same paid subscription. Each Cohort consists of paid “seats” comprising at least 1 Owner, at least 1 Manager, and a set number of Members.

The Owner is the person responsible for purchasing the Cohort.*

Managers are Cohort Members who have access to view progress reports for everyone in the Cohort and the ability to add or remove Members from seats (or upgrade them to Managers) at any time. Managers count as paid “seats” and have full access to the ClassicalU courses. The Owner and Manager can be the same person.

Members are any ClassicalU subscribers invited to fill seats within the Cohort. They have access to all courses and features available on ClassicalU. Members can be upgraded to Managers by the Cohort Manager or Owner.

* Note: If the Owner wants to take the ClassicalU courses along with the Cohort Members, the Owner will need to be included on the list of Members and will take up a paid seat in the Cohort. If the Owner does not need to have access to the ClassicalU courses, he or she can simply serve as the Owner for the purposes of billing, tracking Member progress reports, and adding or removing Members.

For further support regarding Cohort roles, please contact us.



Yes. If the Owner wants to take the ClassicalU courses along with the Cohort Members, the Owner will need to be included on the list of Members and will take up a paid seat in the Cohort. If the Owner does not need to have access to the ClassicalU courses, he or she can simply serve as the Owner for the purposes of billing, tracking Member progress reports, and adding or removing Members.

A Cohort is a group of learners (Members) who are all under the same paid subscription. Being part of a Cohort enables the Cohort Manager(s) to view Member progress reports and add or remove Members.

A Group is a community of users on ClassicalU who have chosen to join together to have community discussions, engage in shared learning experiences, and support each other along their classical education journey. ClassicalU Groups can be public, private, or hidden. Any user can start a Group on ClassicalU. The person who starts the Group controls who can join it.

Only the Cohort Owner and Manager(s) can add or remove Members.
To add a Member, follow these easy steps:

  • Go to your profile drop-down menu by clicking on your account name (found at the top right corner of the screen).
  • Click on “Purchases.”
  • Click on “Cohort” and then select “Add Member.”
  • Fill out the new Member’s information and click “Submit.”

To remove a member from your Cohort:

  • Go to your profile drop-down menu by hovering over your account name (found at the top right corner of the screen).
  • Click on “Purchases.”
  • Click on “Cohort” and then select “Remove Member.”

Only the Cohort Owner and can increase seats in their cohort.
To increase seats in your cohort, follow these easy steps:

  • Click on your name in the upper right corner when you are logged on to ClassicalU.
  • Click “Cohorts” from this drop down menu.
  • Click “Cohort” on the left menu.
  • Click “Cohort Settings” on the left menu.
  • Click the “Change Seats” button.
  • Use arrow buttons to the right of the number to increase seat count.
  • Click the “Submit” button.

Upon clicking the “Submit” button, you will be taken to a payment screen, where you will pay a prorated amount for your additional seats through the next billing date.  You will also be shown how much you will be charged for each renewal for your new total number of seats.

Please contact us with any questions here.

 

Groups

A Group is a community of users on ClassicalU who have chosen to join together to have community discussions, engage in shared learning experiences, and support each other along their classical education journey. There are 3 categories of Groups on ClassicalU:

  • Public Groups: Anyone can join, including users who do not have paid subscriptions to ClassicalU.
  • Private Groups: Anyone can request permission or be invited to join the Group.
  • Hidden Groups: A user must be invited to join by a Member of the Group. All Cohorts will automatically have an associated hidden Group.

Additionally, any ClassicalU user can start his or her own Group! The person who starts the Group controls who can join it.

Note: Being invited to join a Group does not give a user access to ClassicalU courses. Group Members will still need paid subscriptions.

The most common types of Groups found on ClassicalU are:

  • Interest Groups: For users who share common interests or academic disciplines, or who teach the same grade level(s)
  • Cohort Groups: Intended for Cohort Members to interact with each other privately
  • Travel Groups: For users who wish to “travel together” on ClassicalU, sharing insights, ideas, and experiences as they take courses

A Cohort is a group of learners (Members) who are all under the same paid subscription. Being part of a Cohort enables the Cohort Manager(s) to view Member progress reports and add or remove Members.

A Group is a community of users on ClassicalU who have chosen to join together to have community discussions, engage in shared learning experiences, and support each other along their classical education journey. ClassicalU Groups can be public, private, or hidden. Any user can start a Group on ClassicalU. The person who starts the Group controls who can join it.

 

Any ClassicalU user can start a Group by going to the Groups page! ClassicalU Groups can be public, private, or hidden. The person who starts the Group controls who can join.

Note: Being invited to join a Group does not give a user access to ClassicalU courses. Group Members will still need paid subscriptions.